Refund & Returns Policy
Thank you for shopping at Mera Photo Wala. We take pride in our customized products and we want you to be completely satisfied with your purchase. Please read our Refund and Returns Policy carefully.
Custom Orders
Due to the personalized nature of our products, all sales are final. We do not accept returns or exchanges for customized items unless they arrive damaged or incorrect.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please follow these steps:
- Contact Us: Reach out to our customer service team within 7 days of receiving your order at meraphotowala1@gmail.com or call us at +91-7088576796.
- Provide Details: Include your order number, a description of the issue, and photos of the damaged or incorrect item.
- Resolution: We will review your request and may offer a replacement or a refund at our discretion.
Order Changes and Cancellations
If you need to change or cancel your order, please contact us as soon as possible. Once your order is ready, we may not be able to accommodate changes or cancellations.
Exclusions
Please note that we cannot accept returns for:
- Customized items that are not damaged or incorrect.
- Products that have been used or washed.
Contact Us
If you have any questions or concerns regarding our Refund and Returns Policy, please contact us at meraphotowala1@gmail.com or call us at +91-7088576796.. Our customer service team is here to assist you!
Thank you for choosing Mera Photo Wala. We appreciate your business!